Support Agents
Build Guided Support Flows Without Code
A support agent follows a process: it asks the right questions, collects details, explains the next step, and escalates clearly when a person or custom integration is needed.
Collect the right information before a person steps in
Guide customers through troubleshooting or booking flows
Prototype integrations before turning them into production connectors
Example
"Create an agent for API support. It should ask for the error, account ID, timing, recent plan changes, then guide troubleshooting and escalate if a custom integration is required."
Best for real customer processes
Use support agents when the answer is not just one paragraph. They are designed for intake, triage, qualification, operational support, and workflows that may later connect to your business systems.